The Nigeria Customs Service (NCS) said it has initiated an investigation into circumstances surrounding the viral videos of a female officer, Assistant Comptroller Isa A. M and clearing agents at Car Park C, Tin Can Island port.
The first video shows the agents chanting ‘Ole’ as the officer walks out of the office while the second captures a contrasting scenario in which the agents warmly received the same officer.
In a statement issued by the Service spokesman, Abdulahi Maiwada, the NCS said it takes these incidents seriously just as it expressed commitment to a transparent and accountable proces.
The statement reads, “The Nigeria Customs Service is aware of two separate videos circulating on social media involving one of its officers and clearing agents at Car Park C Terminal under the Tincan Island Port Area Command.
“The first video captures an incident in which the officer was subjected to what seems like an embarrassment and hostility. In contrast, the second shows a contrasting scenario in which agents warmly received the same officer.
” It is pertinent to note that the NCS takes these incidents very seriously. Following standard protocol, the service has initiated an investigation into the circumstances surrounding both videos. To ensure impartiality and thoroughness, the Customs Police Unit has been saddled to review the videos, gather statements from the officer in question, and engage relevant stakeholders associated with these incidents.
“In line with the NCS Act 2023 Section 30, the NCS upholds its commitment to a transparent and accountable process. It is important to note that any individual found to be in contravention of NCS regulations—including clearing agents, officers, or other involved parties—will be held accountable under the law and appropriate measures pursued to serve as a deterrent.
“The NCS management, under the leadership of the Comptroller General of Customs (CGC) Bashir Adewale Adeniyi MFR, wishes to assure the general public, stakeholders, and the business community that appropriate action will be taken in response to the investigation’s findings.
“He urges all parties operating within the port community to conduct their activities responsibly and in line with the principles of respect and professionalism.
“The NCS is committed to creating a safe and conducive environment for legitimate trade and commerce to thrive across all its formations.”



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