Clearing agents decry NPA license approval delays, warn of port disruptions

Clearing agents operating at the nation’s ports have criticized the Nigerian Ports Authority ( NPA) over it’s silence regarding unprocessed operational licenses.

The agents warned that the situation could disrupt cargo clearance activities across the ports if urgent action is not taken.

Speaking during a media briefing, the National Public Relations Officer of the Association of Nigeria Licensed Customs Agents (ANLCA), Mr. Emmanuel Onyeme called out spokesperson of the NPA, Mr. Ikechukwu Onyemekara, over alleged failure to respond to calls and messages from stakeholders.

Onyeme said dozens of freight agents who submitted applications for the NPA’s Clearing & Forwarding License operational clearance for PortPASS- an authority to do business with shipping companies have not received any response for more than two weeks

According to Onyeme, the approval from the NPA is a crucial requirement that allows freight agents to gain access to the ports and transact business with shipping companies and terminal operators after securing their licences from the Nigeria Customs Service (NCS).

“Without the Clearing & Forwarding License issued by the NPA, freight agents can not access the ports or engage shipping companies and terminal operators for cargo releases . It is a critical operational requirement,” Onyeme said.

He disclosed that the approval process, which was previously handled at NPA offices within the seaports, has recently been centralised at the authority’s headquarters, forcing agents to submit their documents directly to the office of the Managing Director.

However, Onyeme noted that many of the applications have remained unattended to it.

“As we speak, several freight agents have submitted their documents to the Managing Director’s office, and these applications have been lying there for more than two weeks without any form of response,” he said.

He warned that the silence from the authority is already creating anxiety within the freight forwarding community, especially as many shipping companies and terminal operators have indicated that from April 1, 2026, previously issued NPA Licence approvals will no longer be recognised.

Onyeme further expressed frustration over the lack of communication from the NPA’s spokesman, alleging that repeated attempts by stakeholders to reach him have been unsuccessful.

“The situation is worrisome because there is absolutely no feedback. Calls and text messages sent to the NPA spokesperson have not been responded to, leaving Custom Brokers and freight forwarders agents in the dark over the fate of their applications,” he said.

According to him, the delay could prevent many licensed customs agents from accessing the ports or engaging shipping companies, thereby affecting cargo clearance and port-related businesses.

He therefore called on the management of the NPA to urgently intervene and ensure that the pending approvals are processed without further delay.

“Even if the Managing Director is out of the country or unavailable, there should be a system that allows someone else to handle such important operational matters promptly,” Onyeme added.